12851 University Ave #300, Clive, Iowa 50325Mon-Thu 6:30am-7pm | Fri 6:30am-5pm | Sat 9am-1:30pm
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LightLab Wellness
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Red Light Therapy FAQ
LightLab Wellness
Clive, Iowa

Everything you need to know about red light therapy, our PTx™ programs, and visiting LightLab Wellness in Clive, Iowa. Serving West Des Moines, Urbandale, Johnston, Waukee, and the greater Des Moines metro.

Getting Started

What is red light therapy?
Red light therapy (also called photobiomodulation or PBM) uses specific wavelengths of red and near-infrared light that research suggests may support cellular energy production and the body's natural anti-inflammatory response. It is non-invasive, painless, and the subject of thousands of peer-reviewed studies.
Is red light therapy safe?
Yes. Red light therapy is one of the safest wellness modalities available. It uses no UV radiation, produces no heat damage, and has no known serious side effects when used as directed. The Dahlia bed is a professional-grade photobiomodulation system designed for whole-body wellness. Consult your physician if you have a specific medical condition.
How is LightLab different from other light therapy options?
LightLab uses the Dahlia full-body photobiomodulation bed, delivering medical-grade irradiance across your entire body simultaneously. This is fundamentally different from handheld devices, face masks, or partial panels, which treat small areas at consumer-grade intensities. The Dahlia delivers therapeutic dosing in 15 minutes.
Do I need a referral or prescription?
No. LightLab Wellness is a wellness center, not a medical facility. You do not need a referral or prescription to book a session. However, if you have a specific medical condition, we encourage you to consult your healthcare provider.

Sessions & Programs

How long is a session?
Most sessions are 15 minutes in the Dahlia full-body bed. Some programs include a brief pre-session consultation or post-session guidance, so plan for approximately 25 minutes total for your visit.
How many sessions do I need?
Most members notice a difference after their very first session. For specific goals like pain management, body composition, or skin rejuvenation, we typically recommend a program of 12-24 sessions over 4-8 weeks for optimal results. Our team will help you design the right protocol.
What should I wear?
Light penetrates through minimal clothing. Most members wear a swimsuit or undergarments to maximize skin exposure. Towels and complete privacy are always provided. You should remove any jewelry or metal accessories.
Can I use multiple PTx™ programs?
Yes. Many members combine programs. For example, using the Recovery PTx™ after workouts and the Skin PTx™ for aesthetic goals. Our team can help you design a multi-goal protocol that fits your schedule.
Are there any contraindications?
Red light therapy is safe for most people. However, we recommend consulting your physician if you are pregnant, have active cancer, take photosensitizing medications, or have a condition that affects light sensitivity. Our team will review any concerns during your initial consultation.

Pricing & Membership

Is there a contract or membership required?
We offer single sessions, session packages, and flexible membership plans — whatever fits your lifestyle and budget. When you sign up for a package, there is an agreement that covers the terms. We never pressure you into anything.
Do you offer a free trial or introductory session?
Contact us or visit our Clive studio to ask about current introductory offers. We want you to experience the difference before making any commitment.
Can I pause or cancel my membership?
Yes. Our membership plans are flexible. Contact our team at the Clive studio or by phone to make any changes to your plan.

Location & Hours

Where is LightLab Wellness located?
We are located at 12851 University Ave #300, Clive, Iowa 50325, right along the University Ave corridor, just west of the I-35/I-80 interchange. We’re easy to reach from Jordan Creek Town Center in West Des Moines (about 5 minutes east on University Ave), from Merle Hay Mall in Urbandale (about 7 minutes south on Merle Hay Road to University Ave), and from the NW 86th Street corridor in Johnston. From Ankeny, take I-35 south to the University Ave exit and we’re just minutes away.
What are your hours?
Monday-Thursday: 6:30am-7:00pm · Friday: 6:30am-5:00pm · Saturday: 9:00am-1:30pm · Sunday: Closed. We offer early morning hours starting at 6:30am so you can fit a session in before work, and evening hours until 7pm Monday through Thursday.
Do you accept walk-ins?
Yes, walk-ins are welcome based on availability. We recommend booking in advance to secure your preferred time, especially for evening and Saturday sessions. Members coming from Waukee, Grimes, or Ankeny often book ahead to avoid the drive for nothing.
Do you serve clients from West Des Moines and Urbandale?
Absolutely. Our Clive location at 12851 University Ave is easily accessible from all Des Moines metro communities. From West Des Moines, take University Ave east past Jordan Creek, about 5 minutes. From Urbandale, head south on Merle Hay Road and turn west on University Ave. From Johnston, take NW 86th Street south to University Ave. From Waukee, take I-80 east to University Ave. From Ankeny, take I-35 south and exit at University Ave.
Is LightLab Wellness near Jordan Creek Town Center?
Yes. LightLab Wellness is located just minutes east of Jordan Creek Town Center on University Ave in Clive. If you’re shopping at Jordan Creek or working in the West Des Moines business district, we’re a very convenient stop for a 15-minute red light therapy session.
Is there parking available?
Yes, free parking is available at our University Ave location in Clive. The studio is in a professional office complex with ample surface parking. No parking fees, no garages, easy in and out.
Is LightLab Wellness worth the drive from Ankeny or Grimes?
Many of our most loyal members make the drive from Ankeny, Grimes, and even Ames. From Ankeny, we're about 20 minutes south on I-35, then west on University Ave. From Grimes, take NW 54th Ave south to University Ave, about 15 minutes. The Dahlia full-body bed is a professional-grade system you won't find closer to home, and the results our members report make the drive worthwhile. We offer early morning hours (6:30am) so you can fit a session in before your commute.
What's near LightLab Wellness on University Ave in Clive?
Our studio at 12851 University Ave #300 is in the heart of the Clive retail and professional corridor. We're near the Clive Aquatic Center, the Clive Greenbelt Trail system, and the University Ave/86th Street intersection. There's a Hy-Vee, Starbucks, and several restaurants within a few minutes' drive, making it easy to combine a session with errands or lunch.

Specific Conditions

Can red light therapy help with chronic back pain?
The Dahlia bed is designed to support the body's natural recovery and wellness. Many members with minor chronic back discomfort report improvement with consistent sessions. Research suggests red and near-infrared light may support the body's natural anti-inflammatory response and tissue repair. Individual results vary. Consult your physician for diagnosed conditions.
Is it effective for weight loss?
The Dahlia's patent-pending fat-loss setting is designed to support body composition goals as part of a healthy lifestyle program. Research suggests specific wavelengths may temporarily affect fat cell membrane permeability. Results vary significantly based on individual factors, diet, and activity level. Light therapy is a complement to. not a replacement for. healthy lifestyle habits. It is not intended to diagnose, treat, cure, or prevent any disease.
Can it improve my skin?
Red light at 620-670nm is one of the most well-studied approaches to non-invasive skin wellness. Research suggests consistent sessions may support collagen production, improved skin tone, and reduced appearance of fine lines over time. Individual results vary. The Dahlia is not intended to diagnose or treat any skin disease. consult your dermatologist for specific skin conditions.
Will it help with my athletic recovery?
The Dahlia is designed to support muscle recovery and relaxation. Research suggests near-infrared light may support faster muscle repair and reduced delayed onset muscle soreness (DOMS). Many athletes use the Dahlia bed both before and after training. Individual results vary.

Still Have Questions?

Our team in Clive is happy to help. Call us or stop by anytime.

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