Accessibility Statement

Our Commitment

LightLab Wellness is committed to ensuring that our website and physical studio are accessible to all individuals, including those with disabilities. We strive to provide an inclusive experience for every visitor, whether online or in person at our Clive, Iowa location.

Website Accessibility

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our ongoing efforts include:

• Providing alternative text for meaningful images
• Ensuring sufficient color contrast for text readability
• Supporting keyboard navigation throughout the site
• Using semantic HTML structure and proper heading hierarchy
• Ensuring forms are labeled and operable with assistive technologies
• Providing responsive design that works across devices and screen sizes

Physical Accessibility

Our studio at 12851 University Ave #300, Clive, Iowa 50325 is designed to be welcoming and accessible:

• ADA-compliant entrance and parking
• Ground-floor access with no stairs required
• Accessible restroom facilities
• Staff trained to assist clients with mobility needs
• Adjustable session accommodations available upon request

Assistive Technology Compatibility

Our website is designed to be compatible with common assistive technologies including screen readers (such as JAWS, NVDA, and VoiceOver), screen magnification software, and speech recognition tools. We test regularly to maintain compatibility.

Known Limitations

While we work continuously to improve accessibility, some third-party content or embedded features (such as booking widgets) may not fully meet all accessibility standards. We are actively working with our vendors to address these gaps.

Feedback and Assistance

We welcome your feedback on the accessibility of our website and services. If you encounter barriers or need assistance, please contact us:

• Email: CliveInfo@lightlabwellness.com
• Phone: 515-207-0088
• Address: 12851 University Ave #300, Clive, Iowa 50325

We aim to respond to accessibility feedback within 2 business days and will work to resolve any issues promptly.

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